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Questions?  Contact us: +49 89 8780676-0

The Cloud Service Centre provides you with full Salesforce support!

We can help you get the most out of your company’s web-based solutions with our full range of services and partner products to support your IT applications environment, particularly Salesforce.

You will benefit from our practical support for your Salesforce environment – including your special customisations, our ongoing administration service, detailed audits and customised development services in our Cloud Service Centre.

As a certified Salesforce Platinum Partner, we are dedicated to helping you make the most cost-efficient use of the market’s leading on-demand solutions.

With the Cloud Service Centre from factory42 GmbH, you can...

  • Experience state-of-the-art technologies and put them to your advantage
  • Integrate your application processes across CRM, ERP, email systems and beyond
  • Optimise your business processes and react more quickly and flexibly
  • Benefit from direct and practical support (available in German)
  • Make your solutions more user-friendly and attractive to your employees
  • Get answers that meet your specific needs


The quick and easy way to get started with Salesforce

  • Salesforce QuickStart – basic configuration,
    the quick and easy way to get started with Salesforce
  • Choose from two options – efficient combinations
    of Salesforce versions, licences and services
  • Flexible add-ons – choose customisations
    and reap the benefits


Integrates existing systems with Salesforce

  • Overarching processes – integrate existing systems
    for quick success with Salesforce
  • However customers wish – simple or complex,
    manual or automatic data transfer
  • Flexible connections – to custom-integrate all
    manner of systems and interfaces


Complete Salesforce administration

  • Salesforce QuickStart – complete administration of Salesforce QuickStart
  • Swift reaction – response normally within 2 working days max.
  • Regular maintenance – trouble-free use thanks to regular maintenance



Smooth Salesforce operation

  • All-in carefree package – practical, competent and cost-efficient support package
  • Swift reaction times – response within 4 hours max., 7 days a week
  • Unlimited enquiries – unlimited customer enquiries, online or by phone

Your contact

Christoph Grass

Director Client Services


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